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Access and Lending: Lost, Stolen or Damaged Items

Lost, Stolen or Damaged Items

In case of lost library material:

Immediately report it to the lending section of your home library or the library you borrowed it from. Replacement options will be discussed which are: 

1. Pay the full price of the book and an admin fee

2. Replace the book with the exact copy and pay a handling fee.


Damaged books:

A fee is agreed upon after assessing of the damage. Eg. underlining, scribbling, writing, fluid spills, torn etc.

Services across our membership options are prohibited until the problem is solved. 
Your academic record might be blocked.


Banking Details:

Bank: ABSA
Account holder: Univ of Pretoria (Public entity)
Cheque account: 214 000 0038
Branch code: 632 005
Reference code for lost, stolen or damaged books: K07404 / Plus user card number.


Send proof of payment to:
E-mail to with your student number.

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