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Access and Lending: Lost, Stolen or Damaged Items

Lost, Stolen or Damaged Items

In case of lost library material:

 

Immediately report it to the lending section of your home library.

 

 

Replacement options:

 

1. Pay the full price of the book and an admin fee

2. Replace the book with the exact copy and pay an admin fee.

Damaged books:

 

A fee is agreed upon after assessing of the damage. Eg. underlining, scribling, writing, fluid spills, torn etc.
Your academic record might be blocked until the problem is solved.

 

 

Banking Details:

Bank: ABSA
Account holder: Univ of Pretoria (Public entity)
Cheque account: 214 000 0038
Branch code: 632 005
Reference code for lost, stolen or damaged books: K07404 / Plus user card number.

 

Send proof of payment to:
E-mail to mart.muller@up.ac.za with your student number.

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